Data Retention and Deletion

Introduction: This policy outlines the data retention and deletion practices for DigiBhakti App/Website (“we”, “our”), committed to safeguarding the privacy of our users (“you”, “your”) while providing a personalized and valuable service.

Data Retention: We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Our retention periods are:

  • Account Information:Retained for the duration of the user’s account activity plus an additional five years for audit and legal purposes.
  • Devotional Content:User-generated content such as prayers, comments, and posts will be retained for two years after the last activity.
  • Payment Information:Transaction records are retained for seven years as per tax laws.
  • Support Correspondence: Retained for three years to provide ongoing support and maintain service records.

Data Deletion Upon request, users may delete their accounts and associated data. Additionally, we automatically delete data as follows:
  • Inactive Accounts: Accounts with no activity for more than five years will be deleted.
  • Expired Devotional Content:Content older than two years with no ongoing relevance will be automatically deleted.
  • Obsolete Payment Information:After seven years, payment information will be securely destroyed.
User Rights Users have the right to:
  • Access: Request access to personal data we hold about you
  • Correction: Request correction of the personal data that we hold about you.
  • Erasure: Request erasure of your personal data.
  • Restrict Processing: Object to processing of your personal data.

Policy Changes We may update this policy from time to time by publishing a new version on our website and app.

Contact UsFor any questions or concerns regarding this policy, please contact us